Payment Policy
Effective Date: March 7, 2025
At Carilomaxcity, we strive to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the payment methods we accept, the billing process, and other important details related to transactions on our website.
1. Accepted Payment Methods
We accept a variety of secure payment methods to provide you with flexibility and convenience:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: For customers who prefer to use their PayPal account to complete transactions.
- Other Payment Methods: Additional payment options may be available through our checkout process, depending on your location and preferences.
All payments are processed securely through trusted third-party payment processors.
2. Billing Information
When making a purchase on Carilomaxcity, you must provide accurate and up-to-date billing information, including your full name, billing address, phone number, and payment details. By submitting this information, you confirm that it is accurate and valid for the purposes of completing the transaction.
3. Authorization and Payment Processing
Upon completing your order, the payment will be authorized and processed. Please note that:
- Payment Authorization: Upon placing an order, your payment will be authorized to ensure sufficient funds are available. However, the actual charge may only occur once the order has been processed and shipped.
- Payment Hold: In some cases, a hold may be placed on your funds until your payment is confirmed or the order is shipped.
If there are any issues with the payment (e.g., insufficient funds, expired card, etc.), we will notify you immediately to resolve the issue.
4. Currency
All prices listed on Carilomaxcity are in USD (United States Dollar). If your payment is made in a currency other than USD, your payment processor will convert the amount according to their exchange rate.
5. Taxes and Fees
Sales tax may be applied to your order depending on the shipping address and applicable tax laws in your jurisdiction. The total amount of tax will be displayed during checkout before you complete your purchase.
Carilomaxcity is not responsible for any customs duties or import taxes that may apply to international orders. These fees are the responsibility of the customer.
6. Payment Security
We take your privacy and security seriously. All payment transactions are encrypted and processed through secure payment gateways to ensure that your payment information is protected.
7. Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email containing the details of your purchase, including order number, shipping information, and a breakdown of charges. If you do not receive an order confirmation within a reasonable time, please contact us at info@Carilomaxcity.com.
8. Failed Transactions
If there is a failure in processing your payment, we will notify you via email and allow you to update your payment information. You will need to resolve the issue before we can proceed with processing your order.
9. Refunds
Refunds will be processed to the original payment method used for the purchase. Please refer to our Refund and Returns Policy for more information on how refunds are handled.
10. Contact Us
If you have any questions or concerns about our payment policy or need assistance with your transaction, please contact our customer support team at:
Email: info@Carilomaxcity.com
Phone: (507) 754-5046