Shipping Policy – Carilomaxcity

At Carilomaxcity, we are committed to providing you with the best shopping experience, which includes delivering your products safely and efficiently. Below, you’ll find details regarding our shipping process.

Effective Date: January 8, 2025

1. Shipping Methods

We offer several shipping methods to accommodate your delivery preferences:

  • Standard Shipping: Typically takes 5-7 business days for delivery within the United States.
  • Expedited Shipping: Typically takes 2-3 business days for faster delivery.
  • Express Shipping: Typically delivers within 1-2 business days (available for select locations).

Shipping times may vary depending on your location and the shipping method selected.

2. Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping cost will be displayed during checkout before you complete your purchase.

  • Free Shipping: We offer free standard shipping for orders over a specified amount, which will be clearly stated on the website or during checkout.
  • Shipping Promotions: Periodically, we may offer promotional shipping rates or discounts. Check our website or subscribe to our newsletter for updates on shipping promotions.

3. Order Processing Time

We process orders promptly. However, orders are typically shipped within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays may experience a delay in processing.

  • Business Days: Monday to Friday, excluding national holidays.
  • Order Confirmation: You will receive an order confirmation email shortly after placing your order. Once your order has shipped, you will receive a shipment confirmation email with tracking information.

4. Shipping Restrictions

  • Domestic Shipping: We currently offer shipping within the United States, including Alaska and Hawaii.
  • International Shipping: At this time, we do not offer international shipping. We may expand our shipping services to other countries in the future.

Please check the shipping options at checkout for the most accurate information regarding your location.

5. Shipping Address

Please ensure that your shipping address is complete and accurate before finalizing your order. We cannot be held responsible for delays or issues caused by incorrect or incomplete shipping information.

  • Address Changes: If you need to make changes to your shipping address, please contact us immediately at info@Carilomaxcity.com. We will do our best to accommodate any changes, but we cannot guarantee modifications once the order has been processed or shipped.

6. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and delivery of your package. You can track your order on the carrier’s website or through the tracking link provided in the confirmation email.

7. Delays and Lost Shipments

While we strive to ensure timely delivery, there may be occasional delays due to factors beyond our control, such as weather, holidays, or issues with third-party carriers. If your order is delayed or lost in transit, please contact us at info@Carilomaxcity.com. We will work with the carrier to resolve any issues and ensure your package is delivered as soon as possible.

  • Late Deliveries: If your package does not arrive within the expected timeframe, please reach out to us and we will assist you with tracking and resolving the issue.
  • Lost Shipments: If your package is marked as delivered but you have not received it, please contact us immediately so we can assist you in investigating the issue.

8. Damaged Items During Shipping

If your order arrives damaged, please contact us within 7 days of delivery. We will assist you with the return process and arrange for a replacement or refund, depending on the situation. Please provide photos of the damaged items to help us assess the damage and process your claim efficiently.

9. Return Shipping

If you are returning a product, you will be responsible for the return shipping costs unless the item is defective or the wrong product was shipped. We recommend using a trackable shipping service for returns to ensure your item reaches us safely.

For more information on our return process, please refer to our Refund and Return Policy.

10. Contact Information

If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us:

We appreciate your business and will do everything we can to ensure your products arrive safely and promptly. Thank you for choosing Carilomaxcity!

This Shipping Policy was last updated on January 8, 2025.